Delivery method and time
The delivery time of orders depends on the country of destination and the delivery method chosen by the client.
Missary Click and Collect:
For the customers wishing to be delivered their orders in store, their click and collect orders will be available under 1h.
Our Missary shop is open 7 days a week from 11am to 8pm and from 10am to 8pm on Saturdays.
Delivery in France (Monaco and Corsica included):
Europe and International:
Returns and exchanges:
- Exchanges are possible only at the Missary point of sale (Click and Collect delivery method). If the order was made with another delivery method, we invite you to follow the standard return procedure to get your refund and place a new order to get the desired item.
- In accordance with the provisions of Article L.121-21-2 of the Consumer Code, the Customer has a period of 14 days to exercise his right of withdrawal. To return a product, you have 14 days from the date of delivery of the package. The Product(s) must be returned in original condition and packaging and the Client should follow the return process.
- Returns are the responsibility of the site only if it’s an error that occured from Missary Paris. Otherwise, the cost of return will be at the charge of the customer, and the site will not accept any returns in postage due.
- No refund of Click & Collect order will take place in store. For any refund, we invite you to follow the standard return procedure on the site.